As a female, I feel I am always taken advantage of when it comes to taking my car in for things and this was the case this time. I was asked what type of oil I would like and I wasn't sure of the name of what I had previously put in my car so I told them the oil type was on the sticker that was in my windshield. They got the sticker and he then told me what I had previously put in was a high mileage oil (more expensive than the GTX oil) and I said I didn't know the details but that I just wanted whatever oil was in there before. Well they put the high mileage oil in and when I looked at the sticker the oil type definitely was not what I had from my previous oil change. My previous sticker had some form of the GTX oil and the oil I was given this time was a MAG1. I was shocked at the price difference from oil changes I have had in the past. They were fast which is why I gave two stars instead of 1 but I felt taken advantage of and will not be returning to this business.
Misty I apologize for any misunderstanding the name on the sticker has changed but the oil is still the same High Mileage I looked for a previous oil change under your name but could not find one in the system. our pricing is very competitive! I would be happy to resolve the issue any time you can be available please contact me @ [email protected]
- Grease N Go - CPLE #1707