My husband took my car here for an oil change. Fast forward a few weeks and I find that my car is leaking oil, which it has never done before. We take it back the same day I found the oil, and they say it’s the oil cap and charge us 80 bucks to replace it. But it continues to drip oil. So we take it to another shop for them to fix. The second shop informs us that the oil filter and cap were both loose, so they tightened them and so far so good. The second shop also told me that the cap that was put on was not a good one, so I’m glad we spent 80 bucks on garbage. When we called to talk to a manager about all of this we were challenged on everything we had to say. So needless to say this company has lost my family as customers.
Thank You, Traci I searched for you're vehicle in my system and did not find any thing under the name. I am sorry to hear there is a problem, any time a client has an issue with a service please bring it right back so we may resolve the issue. if you would like to discuss further please contact me @ [email protected]
- Grease N Go - CPLE #1707