American Fork Auto Repair

This is the only place I will go! Everyone who works hear is awesome!

Quick n go

My husband took my car here for an oil change. Fast forward a few weeks and I find that my car is leaking oil, which it has never done before. We take it back the same day I found the oil, and they say it’s the oil cap and charge us 80 bucks to replace it. But it continues to drip oil. So we take it to another shop for them to fix. The second shop informs us that the oil filter and cap were both loose, so they tightened them and so far so good. The second shop also told me that the cap that was put on was not a good one, so I’m glad we spent 80 bucks on garbage. When we called to talk to a manager about all of this we were challenged on everything we had to say. So needless to say this company has lost my family as customers.

If I could give them a 0 star I would. They quoted the same price for full-synthetic and traditional oil then proceeded to give me a quote for the first 5 qts.... and after I told them my vehicle to get a better idea of the price, which is a desiel f350, they basically told me they have no way of knowing how much oil it would need and continued to press that it would 69.95 for the first 5 qts.... well an additional $150 later for the 13 total qts and I’m pretty annoyed. Also- synthetic ended up being more expensive even though it was quoted at being the same price for 5 qts. Needless to say, I won’t go back and these guys don’t care enough about their work to do a good job. On top of all that I also had my emissions done... they didn’t give me the paper. I had to come back inside and ask for it. Completely disappointed and dissatisfied.

bad customer service. bathroom was awful . don’t recommend to anyone.

Equipment was not functioning . there “certified technician” told me my car didn’t pass or fail . they asked me to drive the car to springville hoping it would “pass” . after doing this multiple times the “certified Tech “ asked for an additional $35 . a waist of time and money . business wasn’t nice or informing. they claimed I had issues with my Catalytic converter . i went to auto zone to find out they were lying . I would rate this dishonest shop 0 stars if I could . don’t waist your time here , they just want your money.